State Farm® Insurance Agent Keith Williams

"Told them I only needed the minimum on two antique vehicles that are driven less than 50 miles a year apiece. And they went behind my back and charged me for extra services for 9 months. And even after signing the paperwork to have it removed multiple times they add it back. Been a State Farm customer for 8 years in three different states. Never had dishonesty and thievery like this in my life. I expect this from the Biden administration. But not my local State Farm. Stay crooked Keith."

"I would advise caution when considering this agency. During my experience, I noticed a consistent increase in premiums without clear justification. It may be beneficial to periodically explore other options to compare rates. Through my military service, I was able to identify a more favorable rate."

"We were assisted by Hollie for our auto insurance. Hollie was very pleasant to speak with. She was extremely helpful and even lowered our insurance by 50%! She’s extraordinary and a sheer delight to work with."

"Holly was wonderful and met our needs 😊"

"The response to my issue was done in a timely and efficient manner."

"I have been with State Farm for years and always had good service from this office."

"I would not recommend this insurance company. When we were purchasing a home we choose to go with this insurance agency. We were told we had to get 2 inspections done ($250) in order for get coverage. The lady that quoted my insurance recommended a man that so happened to be her husband, so she and her husband came to inspect and she was also the one who submitted and approved the insurance for me. Not even 1 month after we signed our mortgage, State Farm calls and says they’re canceling our policy because we need a new roof and they won’t cover us. I talked to Keith Williams personally, asked him why we were approved in the first place if our home was uninsurable because we would not have bought the home if that were the case. He told me “they believed in good faith, underwriters would approve us so they gave us the policy. Well they did not and we were stuck without home owners insurance, during hurricane season until we could finally get a new roof. After the new roof is put on we have the proper inspections done and send it to them to reinstate and they say because of the lapse in coverage (caused by them) we are ineligible for insurance with State Farm. Worst experience, especially as a first time home buyer. We’re switching our auto insurance to, I don’t trust them with anything."

"I have used State Farm for almost 20 years now. My original account was in Panama City with Lori Pons Agency. They were such a great bunch of professional yet funny women. I decided to switch to Keith Williams because I moved to Jackson County. I was greeted by another great bunch of professional staff and am thankful we decided to switch."

"So easy to work with! Lauryn is our representative and she is just wonderful."

"Very responsive to my inquires."

"Lauryn was absolutely amazing! It's fire rodeo signing up for my own individual insurance, but she made the process so easy. She even looked into discounts I could apply for to help out with pricing. 10/10 experience!!!"

"Keith Williams and his staff are wonderful! They are friendly and professional. I have been with them for a few years now and they have been there for me anytime I had questions or needed help. They definitely take care of you!"

"Amber has always gone above and beyond for us at Keith Williams - State Farm. We took out hospital indemnity plans which my husband had to use, it helped pay the bills/deductible while he was confined in the hospital. I highly recommend Keith Williams - State Farm!"

"Keith Williams agency. Keeps me informed of any potential savings on any of my policies. I have home, car, and life insurance through them. I wouldn't change insurance companies because of their treatment of me."

"I have been a policyholder with StateFarm my entire life and this office and staff are a ten out of ten. They are always there to go the extra mile when I don't understand and or are overwhelmed. Keith and his staff are top notch and I wouldn't take my business anywhere else."

"It has always been such a great experience working with Keith Williams and his office for my insurance needs."

"Great agency and customer service"

"Keith Williams has always been the best agent my family has ever had and has taken very good care of us"

"Keith Williams State Farm always goes above and beyond to help me. Appreciate the friendliness of the staff and how they always work to get the answer when a question is asked. Doing business with a local agent is so much better than dealing with automated phone trees and hard to use online sites. Would recommend this agent to anyone looking for a positive insurance experience."

"Keith Williams State Farm agency is the best! So thankful for the great service and great rates I receive. I couldn't be happier with my agent Cindy. I highly recommend this office."

"Love State Farms Keith Williams! The office staff is so polite, helpful, and friendly."

"Great professional service. Amber L. Johnson is awesome and a pleasure to work with. She made the whole process clear, quick & easy. 5 stars for both her and the Keith Williams State farm office in Marianna FL! Thank you all for great service."

"I have been a customer of the office & State Farm for over 40 years. I have moved out of the Marianna area but would not allow them to change my agent. They cover multiple types of insurance. I wouldn't way to use any other agent/office. They are the best."

"Keith Williams State Farm is truly local people taking care of local people. They do periodic reviews of policies and work with me to ensure that we have adequate coverage. During Hurricane Michael three years ago they quickly opened their office to assist their customers in quickly getting claims started."

"Outstanding service and very professional to deal with! Love State Farm and Keith Williams office and staff:)"